The automotive industry is increasingly fraught with uncertainty. Changes in consumer demand and pace of growth in unit sales translates for many workshops and dealerships as an increased need for operational efficiency, after sales and customer service.
DAS Expert has been designed by industry experts in close collaboration with dealerships to ensure the solution effectively solves these problems.
So much more than a simple service kiosk, DAS Expert pairs smart key drop-off and pick-up automats with separate, completely customisable user interfaces, both for the car service customer and for the dealership or workshop.
This next generation solution effectively increases operational efficiency, enables offering the car service customer uniquely targeted after sales, and improves customer satisfaction.
DAS Expert eliminates the need to queue for customer service, enables extending opening hours and guides the car service customer using their own smartphone – whenever, wherever. The car service professionals’ user interface integrates into the dealership’s or workshop’s own systems, and is completely customisable as well as localisable.
Content management is fully in the hands of the client, enabling them to, for example, run marketing campaigns, offer targeted services and send event and test dive invitations.
The ergonomically designed automats feature QR-code enabled hygienic, hands-free operations both for the service customers and the staff, and the innovative, modular design also allows for the key drop-off and pick-up capacity to be later extended if needs change.
DAS Expert is also DMS-integrated and can be connected with various payment systems.
DAS Expert. Ticks all the boxes.